Class Policies

Children
We encourage all family members who will be participating in training your dog to attend class. Children can be good trainers but they do require special consideration in a class situation. There are times when the child will have to sit quietly in class and we want their parents and others to be able to fully concentrate on the class. Children must be supervised at all times.

Multiple Dogs
For reasons of safety, we do not allow a single handler to bring multiple dogs to class. If you have multiple dogs, please ensure that you have multiple handlers, one for each dog. Each handler must be 18 years +

Refunds
Fees paid are non-refundable at any stage.

What if I miss a class?
Dates are laid out on purchase please ensure you can commit to each week you are booked in for. Our courses hold particular curriculum each week so this is why it is best to commit to 4 weeks consecutively.

Weather Conditions
Classes do generally go ahead in all weather conditions, however with extreme rain or storms classes will be postponed until the following week. Your trainer will be in touch with as much notice as possible if postponing on the day of the class, please check your emails.

Class Times & Dates
The scheduled time & date of the class may change depending on class size. Classes may be postponed until the following week or the time will change by approx. 1 hour.

Private Training
Once purchased the session/s must be used within a 6 month period. If you need to change a session, please provide us with 48-hour notice.

Training Method’s
We use positive reinforcement training technique only! We do not recommend mixing training methods. We do NOT allow any prong collars or shock collars of any sort. If you do arrive to class with non-positive training tools these will be confiscated.

Vaccinations
It is your responsibility to ensure your dog is up to date with the vaccinations DHPPi & Lepto before attending our training class.

Kennel Cough is NOT a required vaccination for training but we do highly recommend you pet getting this vaccine before or after classes. If you do choose to get this vaccine you must wait at least 5 days before you can attend class.

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